Activate your 1800 or 1300 Smartnumber
Already bought a Smartnumber or Phoneword from ACMA?
Activate it now on our best value plans for new 1800 and 1300 numbers. It takes 1 business day to set up.
$0 call rates
Calls diverted to landline or mobile at no additional cost.
No lock-in contracts
No minimum term contracts, and no cancellation fees.
Activate your 1800 number
No contracts, no hidden fees, and $0 call rates!
$
50
p/m+gst
Office
Perfect for individuals
$0 call rates
No contracts
You own the number
$20 setup fee
Premium features
Call recording
Voice Menu (IVR)
$
70
p/m+gst
Ultimate
Perfect for small business
$0 call rates
No contracts
You own the number
$20 setup fee
Ultimate features
Call recording
Voice Menu (IVR)
$
50
p/m+gst
Office
Perfect for individuals
$0 call rates
No contracts
You own the number
$20 setup fee
Premium features
Call recording
Voice Menu (IVR)
$
70
p/m+gst
Ultimate
Perfect for small business
$0 call rates
No contracts
You own the number
$20 setup fee
Ultimate features
Call recording
Voice Menu (IVR)
What number did you buy from ACMA's thenumberingsystem.com.au?
Enter the phone number you bought from ACMA in the box above
Want to switch an existing service to Telephonic?
How do 1800
numbers work?
A 1800 number is a 10 digit virtual phone number that forwards calls to your existing business landlines or mobile phones.
1800 numbers have lots of powerful features to help you better manage your business phone service and incoming calls.
1800 numbers are inbound-only. You cannot make a call from a 1800 number, you use your landline or mobile as usual.
Some callers will pay a small fee to ring a 1800 number, as determined by their phone provider. The fee is usually 20-25c per call.
We make 1800 numbers easy
With no lock-in contracts and $0 call rates, it's a simple choice. We don't charge any fees to activate the available features or to make changes to your service.
Mobile or landline
Divert your calls to any Australian landline or mobile number for no additional cost.
No contracts
Cancel anytime before the 1st of the month by logging into your online portal.
Own the number
Choose a new 1800 number, or bring your own. The number always belongs to you, with no number rental fees.
1800 number call forwarding options
Your new business 1800 number comes with a host of call forwarding (routing) options included in the cost of your plan, so you can set up your 1800 number to suit your specific business needs.
Divert to multiple phones
Voicemail
Date-based routing
Caller blocking
Time-based routing
Set your time zone
Questions?
We're here to help!
Start a chat with us if you can't find the answer here.
What are the call rates?
$0 to Australian mobile or fixed landline. All you pay is the monthly plan fee.
Choose the 1800 number plan with the features that best suit your needs.
Do I own my 1800 number?
Yes. As long as you have an active plan, you own the number. You can take your 1800 number to another provider at any time.
Any hidden fees?
There is a $20 once-off setup fee.
We never charge for routing changes, switching features on or off, cancellation or call rates.
Is this a VoIP/SIP service?
No, this is an Australian carrier service.
We maintain connections to multiple Tier-1 carriers to ensure the highest quality and uptime.
Am I eligible for this service?
Anyone activating a new 1800 number for the first time is usually eligible to sign up to this plan.
Customers porting a service from another provider are reviewed on a case-by-case basis.
What's the call quality like?
It's excellent! We won't bounce your calls all over Australia (or the world) just to get a slightly cheaper call rate.
Want to test it out? Call us and hear for yourself!